Crown.ologist Privacy Policy

Last Updated: August 30, 2026

Crown.Ologist ("Crown.Ologist," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase our courses or services, communicate with us, or otherwise interact with Crown.Ologist.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Your name
  • Email address
  • Phone number
  • Billing information
  • Mailing or billing address
  • Account and login information
  • Course enrollment and progress information
  • Information submitted through forms, surveys, quizzes, or questionnaires
  • Communications you send to Crown.Ologist
  • Marketing and email preferences

When you make a purchase, payment information may be processed by third-party payment providers. Crown.Ologist does not necessarily receive or store your complete payment card information.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and interactions with our website and emails.

2. How We Use Your Information

We may use your information to:

  • Create and manage your account
  • Process purchases and course enrollments
  • Provide access to Crown.Ologist courses and educational materials
  • Track course participation and completion
  • Issue certificates of completion when applicable
  • Provide customer support
  • Respond to questions and requests
  • Send transactional emails related to purchases or accounts
  • Send educational, promotional, or marketing communications where permitted
  • Improve our website, courses, services, and customer experience
  • Prevent fraud, abuse, and unauthorized account access
  • Comply with legal and regulatory obligations

3. Email Communications

If you subscribe to our mailing list, enroll in a course, request information, or otherwise provide your email address, we may send you communications related to Crown.Ologist.

Marketing emails will provide a method to unsubscribe. You may unsubscribe from marketing communications at any time.

You may continue to receive necessary transactional or administrative communications related to your account, purchases, course access, or other services.

4. Payments

Purchases may be processed through third-party payment processors.

These providers may collect and process payment information according to their own privacy policies and security practices.

We encourage you to review the applicable payment provider's privacy policy for additional information about how payment information is handled.

5. Kajabi and Other Service Providers

Crown.Ologist uses third-party platforms and service providers to operate its business.

For example, we may use Kajabi to provide our website, course platform, customer accounts, email communications, checkout pages, and other digital services.

We may also use service providers for payment processing, analytics, advertising, email delivery, customer support, and other business functions.

These providers may process personal information as necessary to provide their services to us.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics technologies, and similar tools. These technologies may help us:

  • Keep the website functioning properly
  • Remember preferences
  • Understand how visitors use our website
  • Measure website and marketing performance
  • Improve our services
  • Deliver or measure advertising where applicable

Depending on your location and applicable law, you may have options to control certain cookies or tracking technologies.

You can also manage cookies through your browser settings.

7. Advertising and Analytics

We may use third-party analytics and advertising services to understand website activity and measure or improve our marketing.

These services may collect information about your device and interactions with our website using cookies, pixels, or similar technologies.

Where required by applicable law, we will provide appropriate choices regarding these technologies.

8. How We Share Information

We do not sell personal information in the traditional sense of exchanging personal information directly for money.

We may share information with service providers that help us operate Crown.Ologist, including providers supporting:

  • Website and course hosting
  • Payment processing
  • Email delivery
  • Analytics
  • Advertising
  • Customer support
  • Security
  • Business administration

We may also disclose information when required by law, to protect our legal rights, to investigate suspected fraud or misuse, or in connection with a merger, acquisition, financing, sale, or transfer of all or part of the business.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and meeting legal obligations.

Course access periods and our retention of business records are not necessarily the same. Expiration of course access does not automatically require deletion of all records associated with a purchase.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, online platform, transmission method, or electronic storage system can guarantee absolute security.

11. Your Privacy Rights

Depending on where you live, you may have legal rights regarding your personal information.

These may include rights to request access, correction, deletion, or information about how your personal information is used or disclosed.

To submit a privacy request, contact: [email protected]

We may need to verify your identity before completing certain requests.

12. Children's Privacy

Crown.Ologist's services are not intended for children under 13.

We do not knowingly collect personal information from children under 13 through services directed to them. If we learn that we have collected such information inappropriately, we may take steps to delete it.

13. Educational and Hair/Scalp Information

Crown.Ologist provides educational content relating to hair, scalp, beauty, wellness, and trichology.

Information submitted through educational activities, questionnaires, forms, or course interactions may be processed for the purpose for which it was submitted.

Our educational services are not intended to replace individualized medical evaluation, diagnosis, or treatment from an appropriately licensed healthcare professional.

14. Links to Other Websites

Our website or courses may contain links to third-party websites or services.

Crown.Ologist is not responsible for the privacy practices, content, or security of third-party websites. Their own terms and privacy policies apply when you use those services.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technologies, or legal requirements.

When we make changes, we may update the "Last Updated" date at the top of this page.

16. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Crown.Ologist
Salisbury, North Carolina, USA
Email: [email protected]